Posts

What If

In this line of work saying “What If?” can be dangerous. Would this bad thing had happened if we had or hadn’t……? It’s better to use all the data and statistics you have coupled with what your team’s cumulative experience is. Sprinkle in what your gut tells you and shake it up- then decide a course of action. Once you’ve made the call its best to not torment yourself with second guesses.

This past weekend could have been full of those moments if any of us had time for introspection. At one point we had three calls working almost simultaneously on Monday. A jet ski floating around in the bay with no owner, an unconscious man at Stewart Beach that had been in the water, and a possible drowning at East Beach stretched our resources to the limit. Fortunately all ended well for those situations but it really made us appreciate our partner agencies who were there with us for these three events and for many others throughout the weekend. We really can’t say thank you enough for the CERT Team (Strike Team #1) whose public safety volunteers helped to move several hundred people out of the waters of the San Luis Pass, Galveston Fire/EMS/Police and Park Board Security and Park Staff who were there at every major event, Jamaica Beach Fire Rescue, the Jesse Tree Survivor Support Network who offered free counseling to lifeguards who gave CPR to a submerged man, and to our amazing National Weather Service Houston/Galveston office who kept us up on the latest weather all the way through the weekend. It’s good to have partners and friends who are there when you need them most.

Mostly though I’d like to thank my staff who did an unbelievable job protecting hundreds of thousands of tourists in unbelievably rough water, blasting wind, and the most adverse conditions imaginable. Many worked longer hours and extra shifts when it became obvious that this was an exceptionally challenging and dangerous situation. By the end of the weekend they’d moved over 3,000 people away from rip currents and closer to shore, made rescues, reunited lost kids, treated medical emergencies, enforced rules, and offered water safety and tourist information to hundreds.

I’d like to finish by doing what I said I shouldn’t and asking two big “What ifs?”

The first is what if Supervisor Kris Pompa and several others on our staff hadn’t taken my early spring challenge to provide water safety talks to at least 8,000 kids in the Houston/Galveston area? Kris was on the road for over two months sometimes hitting as many as three schools a day. By May 1st he’d exceeded all expectations by providing beach water safety instruction to 16, 761 students! Each of them spread that info to families and friends. We’ll never know how many accidents will never happen as a result.

Finally, what if Galveston and the Galveston Park Board didn’t provide us the resources to staff those towers, trucks, and boats?

What if?

Memorial Magic

Somehow it all came together for Memorial Weekend.

The beach cleaning crews worked from midnight until people started crowding the beaches in the morning to remove the Sargassum from the shoreline. By first light the beaches looked pretty good. We finished the last little part of the new lifeguard training Friday night and the rookie lifeguards hit the beaches early Saturday morning for their first shift. They were joined half way through by the returning guards who used their experience to take the more difficult afternoon and evening shift. The beach security detail was heavily staffed and did an admirable job of dealing with the thousands that visited the parks. Lost child details were at designated sites, dispatchers trained and in place, beach vendors had all their equipment out, and park staff was hired, trained, and ready to go. EMS, Fire, and Police were fully staffed and out in force. All the pieces were in place and we needed every one of them.

From the time we started on Saturday morning until we crawled home late Monday night it was non-stop. Sunday was the peak and there seemed to be so many people on the island that their combined weight would make it sink. On Sunday alone we had over 40 lost children. Over the weekend we made almost 3,000 preventative actions where people were moved from dangerous areas. The Park Board park security detail did an admirable job of clearing well over 20,000 people from the two largest beach parks at the end of the day before they left. This kept us from getting called back in for drownings, fights, or other problems throughout the night.

The San Luis Pass was a hot spot. The police department worked hard to keep all the 4 wheelers and motorbikes under control while we struggled to get hundreds of would be swimmers to stay out of the dangerous waters that claimed four lives this time last year. Our new detail worked really, really hard and removed just short of a thousand people from the waters of the pass over the three day holiday. The also spoke with around 1,500 tourists about the dangers of the area, where it is safe to swim out there, and offered information about the island attractions.

Elbow grease wasn’t the only thing that caused things to go well. Fate smiled on our island by somehow halting the seemingly relentless flow of seaweed we’ve gotten lately during the weekend. The sun shown, the rain went elsewhere, and we had a refreshing breeze. We had few serious problems and, despite the half million visitors, no drownings.

As I drove the beach smelling the familiar BBQ, suntan lotion, and saltwater combination so unique to Galveston this time of year, I saw kids and parents, lovers, friends, and people seeking solitude. All enjoying a place that enables them take time away from their daily stresses and focus on more important things for a little while. It’s a magic place.

Memorial Weekend

It’s here! Beach season is on us. Depending on a multitude of factors, somewhere between 250-500,000 people will visit the island this weekend. And it won’t stop there. Last year, Galveston tourism set records for visitation and visitor spending. More than 5.8 million visitors came to Galveston Island, spending $687.2 million to generate an economic impact of $951.8 million to the local economy. This was a 5% increase from 2012.

Our tourism experts have been hard at work to keep the tourists coming. All of our major resort hotels have gone through renovations this year and we’ve had several new attractions open, including the new ropes course and zip line at Moody Gardens that just opened a couple weeks ago. In addition, the island just launched its first ever Certified Tourism Ambassador program where we are training hundreds of hospitality front-liners to provide deeper knowledge of the destination and better customer service to visitors. Being that our No. 1 attraction is the beach, they recently launched a new interactive website, www.galvestonbeachinfo.com, that allows visitors to check out surf conditions, weather, beach events and more prior to coming down to the island. Finally, the island offers a lot of free entertainment throughout the summer, such as free Sunday concerts and East Beach or Movie Night on the Strand. Check this out at www.galveston.com.

But once we entice all these visitors to the beach it falls to the various public safety groups to protect them. Lifeguards, Firefighters, Paramedics, and Peace Officers will go into a frenzy starting this afternoon and for the next few days. Memorial Weekend is usually the busiest holiday of the year. We will be ready. Last Wednesday we held our annual mass casualty drill. The scenario this year was a boat accident in Offats Bayou and the Moody Gardens Colonel paddleboat was kind enough to participate and serve as a safe site for rescue and triage of patients. The “victims” were our 27 lifeguard candidates who learned by watching how more experienced responders handled their simulated injuries. These drills are invaluable when practiced right before the busy season. Although the drill went well, we did find a few areas that needed improvement during the debriefing afterwards. We’ll have those rough edges ironed out when we face the inevitable crises over the holiday.

Our lifeguard candidates who made it through the final exam and “night swim” are scheduled to shadow a working lifeguard today as a final phase of their training. They’ll be out along with all the rest of the staff Saturday.

When you come to the beach this weekend remember to swim near a lifeguard, stay far from the rocks, don’t swim alone, observe warning flags and signs, take precautions for the heat and sun, and keep a close eye on children. Feel free to approach the lifeguard with questions. The guards will be busy, but they’re never too busy to give safety advice, provide tourist information, help find a missing person, or assist with whatever problem you may have.